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Habit 4 - Think Win-

The Habit of Mutual Benefit

QuestionAnswer
What is a win-lose mindset? Trying to get ahead of others by putting them down. Success is based around failures of others "I don't have to be faster than a bear, just faster than you."
What is a Lose-Win mindset? Being insecure, and not sticking up for yourself. Victim Mentality.
What is a Lose-Lose mindset? Being envious and criticizing others. "If I'm going to be miserable, everyone else is. Holding others down because you don't like them or feel slighted by them
What is a Win-Win mindset? Balancing courage and consideration to ensure everyone succeeds. Understanding when to be courageous and help yourself, or to be considerate and help others to win.
Which mindsets are high in Courage? Win-Win is high in courage, but with consideration to think of others WIn-Lose is high in courage, but without consideration to think of others
Which mindsets are high in Consideration? Lose-Win is high in consideration, and low in courage to stand up for yourself Win-Win is high in consideration, and high in courage to hold true to yourself
What is an Emotional Bank Account? An EBA is another way to think of how you treat others, and keeping the balance high , or treating people kindly, will help foster positive relationships
How can you make a deposit in an EBA? Acts of kindness, keeping promises, keep confidentiality, being loyal even in their absence, setting clear expectations, apologizing, and forgiving
How do you make a withdrawal from an EBA? Being rude, breaking promises, gossiping, flaking, not accepting your mistakes, and holding grudges.
What's the easiest way to bankrupt an EBA? Breaking promises is the easiest way to bankruptcy. Breaking promises destroys trust, and that is not easily rebuilt
How does Habit 1 help with acts of kindness? Hitting the pause button ensures that you don't hastily and fire off emails or remarks that can be irrititating to someone else. Keeping a level head.
What does it mean to "keep confidence"? If you are told something in private, keep it private. Sharing private information can be humiliating to others, and can lead to serious trouble
Why does gossiping hurt potential relationships? Gossiping can lead others to believe that is how you might talk about them behind thier backs, and will hurt in building trust
Why is apologizing important? Admit when you're in the wrong. Making excuses or refusing to admit wrongdoings can lead to bigger withdrawals and/or bankruptcy.
What does it mean to not let yesterday hold tomorrow hostage? Forgive and forget. People make mistakes and it's important not to hold onto those. Getting even is a lose-lose mindset
What Mindset is deficient in both consideration and courage? Lose-Lose is the lowest on both courage and consideration.
What are the two rules for making deposits into an EBA? A deposit is only a deposit if the other person sees it as one. It can take multiple deposits to make up for one withdrawal.
Created by: baflory
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