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Habit 4 - Think Win-
The Habit of Mutual Benefit
Question | Answer |
---|---|
What is a win-lose mindset? | Trying to get ahead of others by putting them down. Success is based around failures of others "I don't have to be faster than a bear, just faster than you." |
What is a Lose-Win mindset? | Being insecure, and not sticking up for yourself. Victim Mentality. |
What is a Lose-Lose mindset? | Being envious and criticizing others. "If I'm going to be miserable, everyone else is. Holding others down because you don't like them or feel slighted by them |
What is a Win-Win mindset? | Balancing courage and consideration to ensure everyone succeeds. Understanding when to be courageous and help yourself, or to be considerate and help others to win. |
Which mindsets are high in Courage? | Win-Win is high in courage, but with consideration to think of others WIn-Lose is high in courage, but without consideration to think of others |
Which mindsets are high in Consideration? | Lose-Win is high in consideration, and low in courage to stand up for yourself Win-Win is high in consideration, and high in courage to hold true to yourself |
What is an Emotional Bank Account? | An EBA is another way to think of how you treat others, and keeping the balance high , or treating people kindly, will help foster positive relationships |
How can you make a deposit in an EBA? | Acts of kindness, keeping promises, keep confidentiality, being loyal even in their absence, setting clear expectations, apologizing, and forgiving |
How do you make a withdrawal from an EBA? | Being rude, breaking promises, gossiping, flaking, not accepting your mistakes, and holding grudges. |
What's the easiest way to bankrupt an EBA? | Breaking promises is the easiest way to bankruptcy. Breaking promises destroys trust, and that is not easily rebuilt |
How does Habit 1 help with acts of kindness? | Hitting the pause button ensures that you don't hastily and fire off emails or remarks that can be irrititating to someone else. Keeping a level head. |
What does it mean to "keep confidence"? | If you are told something in private, keep it private. Sharing private information can be humiliating to others, and can lead to serious trouble |
Why does gossiping hurt potential relationships? | Gossiping can lead others to believe that is how you might talk about them behind thier backs, and will hurt in building trust |
Why is apologizing important? | Admit when you're in the wrong. Making excuses or refusing to admit wrongdoings can lead to bigger withdrawals and/or bankruptcy. |
What does it mean to not let yesterday hold tomorrow hostage? | Forgive and forget. People make mistakes and it's important not to hold onto those. Getting even is a lose-lose mindset |
What Mindset is deficient in both consideration and courage? | Lose-Lose is the lowest on both courage and consideration. |
What are the two rules for making deposits into an EBA? | A deposit is only a deposit if the other person sees it as one. It can take multiple deposits to make up for one withdrawal. |