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Chapter 5
MANAGING MISBEHAVIOR
Term | Definition |
---|---|
Aggression | Any act, active or passive, that intends to bring about physical or emotional harm to an employee, group, team, or organization |
Bullying | The repeated, abusive mistreatment of an individual or group that is threatening or intimidating and that interferes with the ability to perform the work |
Cyberslacking | The use of the Internet for personal reasons in the workplace instead of doing legitimate work. |
Fraud | A hidden act of deception or misrepresentation against an organization intended to result in a financial or personal gain |
Incivility | Any disrespectful behavior, whether intentional or unintentional, that violates workplace norms |
Misbehavior | Any conscious act that deviates from organizational norms or expectations and harms the organization, its employee, or stakeholders |
Office Politics | The missuse of power and influence to obtain a personal advantage or gain at the expense of others or counter to the greater good of the organization. |
Sabotage | A violent form of misbehavior that serves to disrupt, destroy, or damage an organization's people, equipment, or relationships |
Theft | An unhidden act involving the unauthorized removal, consumption, conversion or transfer of property, either tangible or intangible. |