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comm 150 test 2
terms - ch.10
| Question | Answer |
|---|---|
| Work group | A collection of three or more people who must interact and influence each other to solve problems and to accomplish a common purpose |
| Group goal | A future state of affairs desired by enough members of the group to motivate the group to work toward its achievement |
| Specific goal | A precisely stated, measurable, and behavioral goal |
| Consistent goals | Complementary goals: achieving one goal does not prevent the achievement of another |
| Challenging goals | Goals that require hard work and team effort; they motivate group members to do things beyond what they might normally accomplish |
| Acceptable goals | Goals to which members feel personally committed. |
| Homogeneous group | Group in which members have a great deal of similarity |
| Heterogeneous group | Group in which various demographics, levels of knowledge, attitudes, and interests are represented |
| Cohesiveness | The degree of attraction members have to each other and to the group’s goal |
| Team building activities | Activities designed to help the group work better together |
| Norms | Expectations for the way group members will behave while in the group |
| Ground rules | Prescribed behaviors designed to help the group meet its goals and conduct its conversations |
| Synergy | A commonality of purpose and a complementariness of each other’s efforts that produces a group outcome greater than an individual outcome |
| Face-to-face meeting | A meeting in which all members come together in one physical location to make a decision or solve a problem |
| Virtual meeting | A meeting in which people in various locations use technology to work together on a decision or problem |
| Forming | The initial stage of group development during which people come to feel valued and accepted so that they identify with the group |
| Storming | The stage of group development during which the group clarifies its goals and determines the roles each member will have in the group power structure |
| Groupthink | A deterioration of mental efficiency, reality testing, and moral judgment that results from in-group pressure |
| Norming | The stage of group development during which the group solidifies its rules for behavior, especially those that relate to how conflict will be managed |
| Performing | The stage of group development when the skills, knowledge and abilities of all members are combined to overcome obstacles and meet goals successfully |
| Adjourning | The stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed |
| Question of fact | Questions concerned with discovering what is true or to what extent something is true |
| Questions of value | Questions that concern subjective judgments of what is right, moral , good or just |
| Questions of policy | Questions that concern what courses of action should be taken or what rules should be adopted to solve a problem |
| Brainstorming | An uncritical, non-evaluative process of generating associated ideas |
| Decision making | The process of choosing among alternatives |