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Module 2

History of Business Management

QuestionAnswer
What is contingency management? there is no one best way to manage
Why is it important to understand the historical concepts in management provides a foundation for developing new practices and methods.
This deals with all of the physical processes involved in producing and delivering goods and services to customers. operations management
Management is now more general
At the Honda manufacturing plant anyone can shut down the assembly line if they find a problem, whether they are in management or not. This would be considered what? group principle
Humanistic management shifted management emphasist to people and work relationships.
Fayol felt that successful organizations, and therefore successful management linked to satisfied and motivated employees.
In management what is a bureaucracy? where authority was given to the most competent and qualified people
What are the forces shaping management today? including the pace of change, technology, globalization, diversity, and social expectations
______________ management was the first widespread promotion of rational processes to improve efficiency. Scientific
Taylor and the Gilbreths belonged to the classical school of management, which emphasized increasing worker productivity by scientific analysis. How did they differ? Taylor’s emphasis was on profitability and productivity; the Gilbreths were also focused on worker welfare and motivation.
Taylor first developed the idea of what? breaking down each job into component parts and timing each part to determine the most efficient method of working.
What is the study of ergonomics? the study of people in their working environment, with the goal of increasing productivity and reducing work related injury
Created by: wehnmi
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