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Think Win-Win

sgray4

TermDefinition
What does Win-Win mean? You can't win unless other people win too. Helping others to win is just as important as you winning.
Ppl who practice Habit 4 (Think "Win-Win") GET: - more wins - faster, better solutions to problems - richer, more lasting relationships
Ppl who practice Habit 4 (Think "Win-Win") SEE: - there is plenty for everyone - it's possible to win in a way that others win too - no one has to lose
Ppl who practice Habit 4 (Think "Win-Win") DO: - balance courage with consideration - be happy for the successes of others - share credit and recognition - make deposits in other people's Emotional Bank Accounts
What is Habit 4 NOT? (1/4) Win-Lose! "I'm going to beat you no matter what." You're always trying to get ahead of others or be better than other people. You're proud and you can't win unless other people lose.
What is Habit 4 NOT? (2/4) Lose-Win! "I always get stepped on." You're insecure. You're not brave enough to stand up for yourself. You say yes too fast, are easily taken advantage of, and bury a lot of feelings. You have a permanent-victim mentality (Poor me!).
What is Habit 4 NOT? (3/4) Lose-Lose! "If I'm going down, you're going down with me." If you can't win, nobody wins. You get revenge. You envy and criticize others. You put other people down (and often yourself too).
What is Habit 4 NOT? (4/4) Win! "As long as I win, I don't care if you win or lose. You do your thing and I'll do mine. You leave me alone and I'll leave you alone."
Scarcity vs. Abundance Scarcity - "Every piece YOU take means less for me, so I'd better take the biggest piece before you get to it." Abundance - "There is plenty to go around for everybody."
What IS Habit 4? Win-Win or No Deal!! "Let's find a solution that works for both of us, or let's not play." "I want everyone to win. There's enough to go around for everybody."
Balance Courage w/ Consideration (Lose-Lose) If you're both low consideration and courage, you're lose-lose.
Balance Courage w/ Consideration (Lose-Win) If you're high consideration but low courage, you're eager to please and reluctant to stand up for yourself (lose-win).
Balance Courage w/ Consideration (Win-Lose) If you're low consideration but high courage, you're bold but cold- unsympathetic, inconsiderate, unkind. You want to get ahead, be the best, rise above, even if it means stepping on others to get there.
Balance Courage w/ Consideration (Win-Win) High in both consideration and courage. You're ready to walk away before someone loses- including yourself. This requires proactive patience, so don't give up too soon.
What is the Abilene Paradox? "[People] taking actions in contradiction to the data they have for dealing with problems, and, as a result, compounding the problems rather than solving them."
How can you make a deposit in other people's emotional bank accounts? (1/8) Find out what a deposit is for the other person! What you think is a deposit for the other person may in fact be a withdrawal in their mind.
How can you make a deposit in other people's emotional bank accounts? (2/8) Do small acts of kindness! Treat people with kindness. The opposite-the withdrawal- is to be unkind, discourteous, and disrespectful. "Unexpressed good thoughts aren't worth squat."
How can you make a deposit in other people's emotional bank accounts? (3/8) Keep promises. With big withdrawals like lies or broken promises, it takes a long time to rebuild an Emotional Bank Account. You can't talk yourself out of problems you behave yourself into.
How can you make a deposit in other people's emotional bank accounts? (4/8) Be loyal. Keep confidences. If you bad-mouth someone, the people listening to you will wonder fi you're doing the same to them behind their backs!
How can you make a deposit in other people's emotional bank accounts? (5/8) Set clear expectations. Don't leave things fuzzy. Clarify and then follow through on what's expected.
How can you make a deposit in other people's emotional bank accounts? (6/8) Apologize. If you're in the wrong, admit it! Don't wait. Making excuses instead of making things better turns into an even bigger emotional withdrawal.
How can you make a deposit in other people's emotional bank accounts? (7/8) Give feedback. Sincere, honest feedback is a deposit if it's done with tact, so let people know how you feel and what a win is for you. It's a withdrawal to hide things from people, to keep them in the dark, or to pretend everything is okay when it isn't.
How can you make a deposit in other people's emotional bank accounts? (8/8) Forgive. Learn to forgive and forget so that you don't keep hurting yourself the way you were hurt.
2 rules for making deposits in an emotional bank account 1. A deposit is only a deposit if the other person sees it that way. 2. An already-satisfied need is not a big motivator.
Tools of Critical Thinkers (1/4) Appeal to Authority. Rely on a trustworthy authority to tell you information. Consider their track record and appropriate expertise. Consider the source.
Tools of Critical Thinkers (2/4) Cause and Effect. Just because "A" happened before "B" doesn't mean that "A" caused "B."
Tools of Critical Thinkers (3/4) Probability. Prefer small risk over large risk.
Tools of Critical Thinkers (4/4) False analogy. Saying that something is like something else is using an analogy. Analogy is not fact. Don't use analogies to try and prove something.
How is good critical thinking also win-win thinking? Everybody wins when people make decisions and solve problems based on facts instead of unsupported opinions or prejudice.
Created by: sgray4
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