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Habit 4

Think Win-Win

Balance Courage and ________ Consideration
Describe a Win-Lose Mentality - "I'm going to beat you no matter what" - You can't win unless others lose
Describe a Lose-Win Mentality - "I always get stepped on" - You're not brave enough to stick up for yourself - You're always looking for sympathy
Describe a Lose-Lose Mentality - "If I'm going down, you're going down with me" - If you can't win, nobody can - You put others down often (as well as yourself)
Describe a Win-Win Mentality - "We're going to win together"
What are the two principles people with a win-win or no deal mentality live by? Courage & Consideration
What Level Has High Courage but Low Consideration? Win-Lose
What Level Has Both Low Courage & Consideration? Lose-Lose
What Level Has High Consideration but Low Courage? Lose-Win
What Level Has Both High Courage & Consideration? Win-Win / No Deal
If you're trying to make a new friend or keep an old one, think about your relationship as a ____ _______ bank account
What is a "deposit"? When you do something that helps the relationship
What is a "withdrawal"? When you do something that hurts the relationship
What does "EBA" stand for? Emotional Bank Accounts
What are some examples of a "deposit"? - Find Out What a Deposit Is for the Other Person - Do Small Acts of Kindness - Keep Promises - Keep Confidence - Be Loyal to the Absent - Set Clear Expectations - Apologize - Forgive
Created by: mmartinez122
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