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Habit 4 Study Guide

Flashcard Method.

TermDefinition
Win-Lose Someone who is high on courage and low on consideration. Ex: "I'm going to beat you no matter what."
Lose-Win Someone who is low on courage and high on consideration. Ex: "I always get stepped on."
Lose-Lose Someone who feels if they can't win, nobody wins. They get revenge. Ex: "If I'm going down. you're going down with me."
Win-Win or No Deal Someone who is ready to walk away before someone loses including themselves. Ex: "We're going to win together."
Find Out What a Deposit Is for the Other Person. What someone thinks is a deposit for the other person may be a withdrawal in their mind.
Withdrawal Doing something to hurt someone's feelings. Ex: Not inviting someone to study because of who they are.
Deposit Doing something that helps the relationship. Ex: Study groups
Small Acts of Kindness Treat someone with kindness. Ex: Ask someone if they need help or compliment someone.
Keep Promises Being someone who makes good on their word and they're careful before using the words "I promise" or "I commit." Ex: "I promise to pay you back" then never paying them back.
Keep Confidences When someone shares something with you in confidence and you keep it a secret. Ex: Texting or posting photos about others can humiliate them and might get you in serious trouble.
Be Loyal to the Absent Avoiding gossip or backbiting when it comes to anyone you do or don't know. Ex: If you hear someone bad-mouthing a friend, speak up.
Set Clear Expectations Making your words and what you expect is clear so there isn't any confusion. Ex: "I just want to be clear about the job you're asking me to do."
Apologize If you're in the wrong, admit it now. Ex: "That was unkind of me, I apologize."
Forgive Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. Ex: Not allowing yesterday to hold your tomorrow hostage.
Created by: hsmith20
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