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Habit 4 Study Guide
Flashcard Method.
Term | Definition |
---|---|
Win-Lose | Someone who is high on courage and low on consideration. Ex: "I'm going to beat you no matter what." |
Lose-Win | Someone who is low on courage and high on consideration. Ex: "I always get stepped on." |
Lose-Lose | Someone who feels if they can't win, nobody wins. They get revenge. Ex: "If I'm going down. you're going down with me." |
Win-Win or No Deal | Someone who is ready to walk away before someone loses including themselves. Ex: "We're going to win together." |
Find Out What a Deposit Is for the Other Person. | What someone thinks is a deposit for the other person may be a withdrawal in their mind. |
Withdrawal | Doing something to hurt someone's feelings. Ex: Not inviting someone to study because of who they are. |
Deposit | Doing something that helps the relationship. Ex: Study groups |
Small Acts of Kindness | Treat someone with kindness. Ex: Ask someone if they need help or compliment someone. |
Keep Promises | Being someone who makes good on their word and they're careful before using the words "I promise" or "I commit." Ex: "I promise to pay you back" then never paying them back. |
Keep Confidences | When someone shares something with you in confidence and you keep it a secret. Ex: Texting or posting photos about others can humiliate them and might get you in serious trouble. |
Be Loyal to the Absent | Avoiding gossip or backbiting when it comes to anyone you do or don't know. Ex: If you hear someone bad-mouthing a friend, speak up. |
Set Clear Expectations | Making your words and what you expect is clear so there isn't any confusion. Ex: "I just want to be clear about the job you're asking me to do." |
Apologize | If you're in the wrong, admit it now. Ex: "That was unkind of me, I apologize." |
Forgive | Learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt. Ex: Not allowing yesterday to hold your tomorrow hostage. |