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Module 8

Section 1: Privacy rules: Effects on pharmacy operations

QuestionAnswer
Which broad statue pertaining to health care contains the Privacy Rule? Health Insurance Portability ad Accountability Act of 1996 (HIPAA)
Which act promotes the adoption and meaningful use of health information technology? The Health Information Technology for Economic and Clinical Health (HITECH) Act
Any information that is collected at the pharmacy that can be used to identify a patient, such as name, address, date of birth, diagnosis, and name of employer. Protected health information (PHI)
What does the Privacy Rule outline? How protected health information (PHI) can be used and by whom
Three types of records where protected health information (PHI) can be found Billing records Prescription records Patient profiles
Ways to conceal protected health information (PHI) in the prescription intake area Place items containing (PHI) (for example prescription forms or empty vials) behind the counter. Speak in low tones when asking questions of a patient.
Ways to conceal protected health information (PHI) in the prescription outtake area Avoid keeping bags with completed receipts in plain view of patients. Keep the cash register area clear of any completed prescription vials other than those for the current patient.
Under the Privacy Rule, which document must pharmacies provide to patient the first time they receive pharmacy services? Notice of Privacy Practices (NPP)
What does a pharmacy technician demonstrate when collecting a patient's signature acknowledging they have received a copy of the Notice of Privacy Practices (NPP)? Good faith effort
Three methods for destroying protected health information (PHI) found on old patient vials Placing used vials in specially designated containers to be incinerated Blacking out PHI on the label with a permanent black marker Giving the old vial back to the patient
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