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Habit 4:
Think WinWin
Term | Definition |
---|---|
Win-Lose | Bold but cold. Wanting to get ahead, be the best, and rising above, even if it means stepping on someone else to get there. |
Lose-Win | Insecure Not brave enough to stand up for yourself. Someone else makes all the decisions and you get treated as a door mat. |
Lose-Lose | Low in courage and consideration. Don't care if people lose, nor do you have the courage to stand up for yourself. |
Win-Win or No Deal | High in courage and consideration Walk away from losing Proactive patiences |
Do Small Acts of Kindness | Introduce yourself and share a smile Do not harass Use kindness and positivity |
Keep Promises | Make good on your word Take the word "Promise" serious Can break trust |
Keep Confidences | Posting someone else's information can be humiliating Can get you in trouble Keep it private |
Be Loyal to the Absent | Avoid gossip or backbiting Stick up for people Speak up if someone is talking ill on someone else |
Set Clear Expectations | Following through on what's expected |
Apologize | Admitting to the wrong doing Don't wait for another person to apologize |
Forgive | Forgive to keep from hurting yourself the way you were hurt. Don't let yesterday hold your tomorrow hostage. Getting even won't help you |