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Habit 4 Study Guide

Think Win Win Psyc-1300

TermDefinition
Win-Lose High on courage and low on consideration, you're always trying to get ahead of others or be better than other people.
Lose-Win Low on courage and high on consideration, you're insecure. You have a permanent victim mentality, and you're always looking for sympathy.
Lose-Lose If you can't win, nobody wins. (You put other people down and often yourself too)
Win-Win or No Deal Balanced courage and consideration. You're ready to walk away before someone loses.
When i do this , It's easier to make new friends and build strong relationships By making deposits of kindness and helpfulness into other people's emotional bank accounts.
What are ways that you can make a deposit in other people's EBAs? Find out what a deposit is for the other person, do small acts of kindness, keep promises, keep confidence, be loyal to the absent, set clear expectations, apologize, forgive
What is the first rule of making a deposit? 1. A deposit is only a deposit if the other person sees it as one.
What is the second rule in making a deposit? 2. It can take one or more deposits to make up for one withdrawal.
Habit 4 Think Win-Win
Created by: ltapia
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