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Ch. 4 Study Guide

Habit 4: The Habit of Mutual Benefit

Key words Notes
Balance courage and consideration Working with others and with yourself, think highly of yourself in order to be successful and happy, being competitive is okay in certain circumstances, leading the competition in a wrong way can be hurtful for all.
Win lose Low consideration and high in courage, wanting to be the best, seeing life as a competition and wanting others to fail so you succeed even more. Putting yourself first and wanting others to do the same.
Win-win or no deal Willing to give it your all or walk away whether that means by yourself or with others. No one is left alone, you rise or fall as a whole
Lose-win Eager to please, but wont stand up for yourself. Wanting to please everyone rather than be enjoyed by others. (People pleaser) Wiling to be treaded less than average in order to be liked.
Lose-lose Don’t care if others or yourself fail. Low in courage and consideration
Main point Building effective relationships with others while benefitting them as well as yourself.
Courage and consideration matrix Shows where you are in regards to yourself and where you stand with others. Courage and consideration for yourself and for others.
Make a deposit in to others Emotional Bank Account Find out what a deposit looks like for that person and create a true connection with someone.
Deposit vs. Withdrawal Deposit is something to help the relationship, doing something kind or simply treating others with kindness. A Withdrawal is something to hurt a relationship, being disrespectful and rude.
What’s an Emotional Bank Account? (EBA) The way someone feels for another and like a bank account, there are deposits and withdrawals that determine how the relationship will continue.
How to make deposits Keep promises, be confident, loyal, be apologetic and set clear expectations.
How to make a withdrawal Nothing clears faster than breaking a bond build with trust. Being unforgiving, lies and broken promises will clear the account of trust and ruin relations.
Main point Making great deposits will help build a strong bond into a great relationship
Created by: Mortega!
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