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Habit 4 -
Study Guide
Question | Answer |
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What is an example of a win-lose situation? | The story about the two friends being chased by a bear in a forest when he turned to the other and said, "Hey buddy, I just realized something. I don't need to outrun the bear. I just need to outrun you. " |
What are some terms that an individual with a lose-win mindset might say? | "I always get stepped on.", "Have your way with me. Everybody else does.", "Poor me!" |
What may keep one in the lose-win mindset? | Having a permanent victim mentality and not being brave enough to stick up for yourself will keep you stuck in a lose-win mindset. |
What may keep one in the lose-lose mindset? | Getting revenge if you don't win and criticizing others will keep you in the lose-lose mindset. Being envious instead of proud of others will also keep you here. |
People who think win-win or no deal live by what two principles? | Courage and consideration. |
How did Petersen show that he thinks win-win or no deal in the half marathon race? | Once one of his opponents made a wrong turn in front of him, he got his attention and helped him get on track, resulting in the opponent deservingly winning the race. |
If you are high in consideration but low in courage, what mindset would this keep you in? | A lose-win mindset. |
What may keep an individual in a lose-win mindset? | Being eager to please and reluctant to stand up for yourself due to wanting to be liked and avoiding trouble will keep one in a lose-win mindset. |
If you are low in both courage and consideration, what mindset would this keep you in? | A lose-lose mindset. |
What keeps individuals in the lose-lose mindset? | Not caring if other people lose, as well as not having the courage to stand up for yourself. |
If you are low in consideration but high in courage, bold but cold, what mindset are you in? | A win-lose mindset. |
When you do something that helps the relationship, what is this considered? | An emotional deposit. |
When you do something that hurts the relationship, what is this considered? | An emotional withdrawal. |
How do you know whether a deposit or a withdrawal is an exception to other people? | You must find out, communicating and maintaining honest. |
What is an example of an emotional deposit? | Introducing yourself to fellow classmates and professors, as kindness results in an emotional deposit. |
What is an example of an emotional withdrawal? | Being unkind, discourteous, and disrespectful to others results in emotional withdrawal. |
How is keeping promises an emotional deposit? | Keeping promises builds trust and shows you are reliable, building the emotional bank account, at it is very time consuming to rebuild and EBA. |
How is keeping confidences an emotional deposit? | When someone shares something in confidence, keep it that way. When information gets spread, it can cause words to be twisted around, resulting in trouble. |
What is being loyal to the absent and how is it an emotional deposit? | Being loyal to the absent is not gossiping, while speaking up if someone is gossiping. This is an emotional deposit because it shows that you are a loyal caring friend. |
How is setting clear expectations an emotional deposit? | Falling through on what's expected and proving your words with actions is an emotional deposit. |
How is apologizing an emotional deposit? | Admitting you're in the wrong and apologizing is an emotional deposit because it is allowing you to own up to your actions instead of making excuses. |
How does not apologizing turn into a withdrawal? | Making excuses and not owning up to your wrongs makes this an emotional withdrawal. |
Why is forgiving an emotional deposit? | Forgiving and forgetting results in healing and avoiding hurting yourself the way you were hurt. Getting revenge or even only emotionally withdraws from everyone involved. |