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Habit 4 study guide

Psychology for Success

TermDefinition
I can build effective relationships with people by working for their benefit as well as my own Balance courage and consideration
“I’m gonna beat you no matter what” High on courage and low on consideration- want to be better than everyone Win-Lose
“I always get stepped on” Low on courage and high on consideration- insecure & victim mentality Lose-Win
“If I’m going down, you’re going down with me” Envy & criticize others to put them down Lose-Lose
“We’re going to win together” Ready to walk away before someone loses- high courage & consideration Win-Win or No-Deal
When I do this it’s easier to make new friends and build strong relationships Make deposits into other people’s emotional bank accounts
What you think is a deposit for another person may be a withdrawal in their mind Find out what a deposit is for the other person
Unkind, discourteous, disrespectful Opposite of depositing kindness Withdrawal
Make good on your word Be careful before using the words “I promise” or “I commit” Keep promises
When someone shares something with you, keep it to yourself Don’t spread info that will humiliate someone Keep confidence
Avoid gossiping for backbiting If you hear someone bad mouthing a friend, stick up for them Be loyal to the absent
Don’t leave things fuzzy, be clear with what needs to happen Set clear expectations
If you’re in the wrong, admit it now Making excuses to make things better will lead to an even bigger withdrawal Apologize
Learn to forgive and forget so you don’t keep hurting yourself the way you were hurt- don’t let yesterday hold your tomorrow hostage Forgive
Created by: jordyn vasquez
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