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Habit 4 Study Guide
Study Guide for Habit 4
| Term | Definition |
|---|---|
| Win-Lose | High on courage but low on consideration |
| Lose-Win | High on consideration but low on courage |
| Lose-Lose | Low on both courage and consideration |
| Win-Win or No Deal | Balanced on both courage and consideration |
| Emotional Bank Account (EBA) | Treating relationships as back accounts with emotional deposits and withdrawals |