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Habit 4 Flash cards

TermDefinition
Win - Lose You're always trying to get ahead of others or be better than other people. You can't win unless other people lose.
Lose - Win You're not brave enough to stick up for yourself. You have a permanent victim mentality, and you're always looking for sympathy.
Lose - Lose You envy and criticize others. You put other people down (and often yourself too)
Win- Win or No Deal You're ready to walk away before someone loses- including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too.
Do small acts of kindness The opposite- the withdrawal- is to be unkind, discourteous, and disrespectful
Keep Promises Nothing bankrupts the EBA faster- even if the account has a huge balance- than to break a serious promise.
Keep Confidence Be careful about what you spread around about other people on social media
Be loyal to the Absent Avoid gossiping or backbiting.
Set Clear Expectations Don't leave things fuzzy
Apologize If you're in the wrong, admit it now
Forgive learn to forgive and to forget so that you don't keep hurting yourself the way you were hurt.
Created by: ChriBal
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