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Habit 4 Study Guide

QuestionAnswer
What is Habit 4? Think win-win.
What are the principles? Courage and Consideration.
Win-win High Courage and High Consideration. Unless other people win with you, you don’t truly win.
Win-lose High Courage and Low Consideration. You can’t win unless others lose.
Lose-win Low Courage and High Consideration. Easily taken advantage of and bury a lot of feelings.
Lose-lose Low Courage and Low Consideration. You envy and criticize others and bring others and yourself down.
Emotional Bank Accounts Used to take new friends and build strong relationships. Helping the relationship is a deposit. Hurting the relationship is a withdrawal.
Types of deposits Find their deposits, Small acts of kindness, Keep promises, Keep confidences, Be loyal to the absent, Set clear expectations, Apologize, and Forgive.
Created by: Ktovar2
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