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module test 4

Question	Answer
Privately-owned facilities that are in business to make a profit are classified as ______	Proprietary
Who should join the American Association of Medical Assistants (AAMA)	Medical assistants
What type of health care facility provides minor or routine care for disadvantaged populations	Community health clinics
Which type of health care career involves evaluating the health status of patients at a single point in time	Diagnostic services
What type of training is common for assistants and aides	On-the-job or one year of classroom training
Which of the following is true of health care teams	The health care team must work together to provide the best possible care
Career schools, the Internet, and professional organizations all have what to offer an assistant-level health employee	Professional development opportunities
What is it called when a person continues to get more education to keep skills up-to-date, even after becoming employed	Professional development
Which of the following is an example of the interdependence of health team members	Lab tests done by diagnostic members are interpreted by medical members and the treatment plan is carried out by nursing members
Which type of health care facility provides short and long-term care to people who cannot care for themselves	Nursing facilities
Which of the following tasks might be done by a home health agency	Prepare meals and do housekeeping
Which team members focus on diagnosing and treating diseases and disorders	Medical
What are the two most common assistant-level jobs	Nurse and medical assistants
Which of the following is true of nursing team members	RNs and LPNs have more training than a nurse assistant
Which type of health care facility provides care and counseling to patients with terminal health problems and their families	Hospice
What are nurse assistants known as after they complete a state-approved training program and pass a state exam	Certified nurse assistant (CNA)
Which of the following terms describes an employee's position within the health care team and identifies to whom the employee should go if there is a problem	Lines of authority
Which of the following is NOT an OBRA requirement for facilities that receive Medicare or Medicaid funding	CNA training programs must provide at least 40 hours of state-approved training
What is the most important difference between patient-focused care and team nursing	Patient-focused care uses multi-skilled workers.
Which of the following is NOT a position on the nursing team	Physician Assistants (PAs)
What is a disadvantage of functional nursing	It may be confusing to patients because too many people provide care
In which nursing care delivery model does one registered nurse (RN) direct all of the care to a patient in a unit for the patient's entire sta	Primary nursing
Who is able to make nursing diagnoses	Registered nurses (RNs)
What is a nurse assistant's most important tasks	Collecting and reporting information through observing the patient's condition
Which of the following is NOT part of the patient care plan	Physician approval
Which of the following is true of nursing care delivery models	Delivery models aim to conserve costs without sacrificing the quality of care
Which step of the nursing process involves collecting information and communicating with other team members	Assessment
What is an advantage of team nursing	It creates close relationships between team members and patients
What should be done if a problem is observed with a patient	Inform your supervisor immediately
Which of the following is a subjective observation	The patient says he is in a lot of pain
Which of the following demonstrates responsibility	Admitting to a mistake
Which of the following is a benefit of oral communication over written communication	It provides immediate feedback
In verbal communication, how is emotion expressed	Tone of voice
Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do	Comply with the rule and wear appropriate shoes
Which of the following is the best definition of communication	Exchanging messages
Natalie is a medical secretary and must complete a large amount of filing this afternoon. receptionist gets sick and goes home. The manager asks Natalie to fill in at the front desk for the rest of the afternoon. What trait does Natalie demonstrate by Ad	Flexibility
Which of the following is NOT true of communication in health care	Health care workers should cross their arms when speaking with patients
Which of the following is NOT a method of nonverbal communication	Lay terms
Alexia, a medical assistant, explains to Mrs. Phillips that the medication is to be taken once a day with a full glass of water. Which of the following is the goal of Alexia's communication with Mrs. Phillips	Give instructions to patients
What can a health care worker do to ensure that a patient understands medical information	Use appropriate lay terms
How should health care workers behave during interactions with patients and co-workers	Professionally
When is it acceptable to criticize cultural or religious beliefs in the workplace	It is never acceptable to criticize cultural or religious differences
Bradley was late to work this morning. However, no one saw him come in late. When filling his time sheet, he is tempted to record that he arrived on time. But Bradley does right thing by recording the actual time he arrived. Which trait did he demonstrate	Honesty
Why is verbal communication often the most effective way to communicate	It allows for instant feedback, clarity, and understanding
In what way can a health care worker demonstrate commitment	By staying late to help a co-worker finish a difficult task
Which of the following is an example of enthusiasm	Encouraging the team
When is it acceptable to be dishonest in a health care facility	It is never acceptable to be dishonest
Which of the following refers to the physical space between people	Proximity
What is NOT an important part of being a good communicator	Being persuasive
What form of communication is used to indicate informed consent	Written
What should a health assistant do if a solution to a problem requires a task that is outside of his scope of practice	Consult the supervisor
Which of the following items demonstrates flexibility	Learning a new method
What should a health care worker do immediately after a safety violation occurs	Report it to the supervisor
HIV is considered which of the following	A bloodborne pathogen
Hand washing, routine cleaning and using PPE are examples of what type of practice	Medical asepsis
Which patients should be considered infectious	All patients should be considered infectious
Sandra has the flu, but she goes into work anyway. Within a few days, her co-worker Olivia gets sick with the flu. In the chain of infection, what is Olivia	The susceptible host
What is a microorganism	Living bodies that are not visible to the naked eye
Which of the following describes mode of transmission	The method by which a pathogen is transmitted
Which of the following agencies is responsible for enforcing safety standards in the workplace	OHSA
What is offered to employees who have been determined to be at risk for exposure to bloodborne pathogens	Free Hepatitis B vaccination
What is one of the most important guidelines to providing a safe environment in a health care facility	Know the surroundings
What is the best way to prevent the spread of infection	Wash your hands
What is the purpose of safety data sheets	To list information and precautions about a chemical
What is the chain of infection	The process a pathogen follows as it is transmitted from person to person
How does a pathogen enter a new reservoir	Through the portal of entry
A resident was restrained after refusing to take his medication. What right is being violated	To be free from abuse
Which of the following may be considered an exception to the need for informed consent	Performing CPR on an unconscious patient
The Omnibus Budget Reconciliation Act (OBRA) included which of the following regulations	Residents' Bill of Rights
Which of the following is true of the Residents' Bill of Rights	Promotes independence and self-determination
What are rules of proper conduct among a group of people, such as a religion or profession	Ethics
Which of the following is included in informed consent	An explanation of the test and permission from the patient
Which of the following is considered a civil right	Freedom of religion
Which of the following defines an ethical dilemma	A conflict of moral beliefs
What is a list of written statements describing proper conduct for a group of people	Code of ethics
A long-term care facility's policy is that a patient's door must remain open when meeting with visitors. Which of the following is being violated	Residents' Bill of Rights
Which of the following defines client rights	Rights granted in a professional relationship
What is professional negligence called	Malpractice
Intentionally touching another person without permission is called what	Battery
What is a voluntary agreement between two or more people	A contract
Which of the following is true of electronic medical records	Electronic medical records increase the privacy of medical records
Dr. Josef is recording his dictating notes in the emergency room and you hear him mention that the patient in the next room is a victim of domestic violence. Which of the following describes your knowledge of the situation according to HIPAA	Incidental disclosure
What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice	Consult the supervisor
What are the rules of conduct enacted and enforced by governments	Laws
Which of the following is information that is shared within a protected relationship	Privileged communication
What is the best way to dispose of confidential information in a health care facility	Shred it
Which of the following is a purpose of HIPAA	Ensure that a patient's medical information is private
What is a case called in which a person is harmed because of another person's actions or failure to act	Tort
Which of the following terms means releasing, transferring, or providing access to protected health information	Disclosure

Created by: mmiracle

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