module test 4
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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| Privately-owned facilities that are in business to make a profit are classified as ______ | Proprietary
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| Who should join the American Association of Medical Assistants (AAMA) | Medical assistants
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| What type of health care facility provides minor or routine care for disadvantaged populations |
Community health clinics
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| Which type of health care career involves evaluating the health status of patients at a single point in time | Diagnostic services
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| What type of training is common for assistants and aides | On-the-job or one year of classroom training
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| Which of the following is true of health care teams |
The health care team must work together to provide the best possible care
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| Career schools, the Internet, and professional organizations all have what to offer an assistant-level health employee | Professional development opportunities
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| What is it called when a person continues to get more education to keep skills up-to-date, even after becoming employed | Professional development
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| Which of the following is an example of the interdependence of health team members |
Lab tests done by diagnostic members are interpreted by medical members and the treatment plan is carried out by nursing members
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| Which type of health care facility provides short and long-term care to people who cannot care for themselves | Nursing facilities
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| Which of the following tasks might be done by a home health agency | Prepare meals and do housekeeping
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| Which team members focus on diagnosing and treating diseases and disorders |
Medical
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| What are the two most common assistant-level jobs | Nurse and medical assistants
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| Which of the following is true of nursing team members | RNs and LPNs have more training than a nurse assistant
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| Which type of health care facility provides care and counseling to patients with terminal health problems and their families | Hospice
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| What are nurse assistants known as after they complete a state-approved training program and pass a state exam | Certified nurse assistant (CNA)
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| Which of the following terms describes an employee's position within the health care team and identifies to whom the employee should go if there is a problem | Lines of authority
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| Which of the following is NOT an OBRA requirement for facilities that receive Medicare or Medicaid funding | CNA training programs must provide at least 40 hours of state-approved training
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| What is the most important difference between patient-focused care and team nursing | Patient-focused care uses multi-skilled workers.
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| Which of the following is NOT a position on the nursing team |
Physician Assistants (PAs)
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| What is a disadvantage of functional nursing | It may be confusing to patients because too many people provide care
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| In which nursing care delivery model does one registered nurse (RN) direct all of the care to a patient in a unit for the patient's entire sta | Primary nursing
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| Who is able to make nursing diagnoses | Registered nurses (RNs)
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| What is a nurse assistant's most important tasks |
Collecting and reporting information through observing the patient's condition
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| Which of the following is NOT part of the patient care plan | Physician approval
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| Which of the following is true of nursing care delivery models | Delivery models aim to conserve costs without sacrificing the quality of care
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| Which step of the nursing process involves collecting information and communicating with other team members | Assessment
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| What is an advantage of team nursing | It creates close relationships between team members and patients
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| What should be done if a problem is observed with a patient | Inform your supervisor immediately
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| Which of the following is a subjective observation | The patient says he is in a lot of pain
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| Which of the following demonstrates responsibility | Admitting to a mistake
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| Which of the following is a benefit of oral communication over written communication | It provides immediate feedback
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| In verbal communication, how is emotion expressed |
Tone of voice
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| Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do | Comply with the rule and wear appropriate shoes
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| Which of the following is the best definition of communication |
Exchanging messages
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| Natalie is a medical secretary and must complete a large amount of filing this afternoon. receptionist gets sick and goes home. The manager asks Natalie to fill in at the front desk for the rest of the afternoon. What trait does Natalie demonstrate by Ad | Flexibility
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| Which of the following is NOT true of communication in health care | Health care workers should cross their arms when speaking with patients
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| Which of the following is NOT a method of nonverbal communication |
Lay terms
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| Alexia, a medical assistant, explains to Mrs. Phillips that the medication is to be taken once a day with a full glass of water. Which of the following is the goal of Alexia's communication with Mrs. Phillips | Give instructions to patients
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| What can a health care worker do to ensure that a patient understands medical information | Use appropriate lay terms
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| How should health care workers behave during interactions with patients and co-workers | Professionally
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| When is it acceptable to criticize cultural or religious beliefs in the workplace |
It is never acceptable to criticize cultural or religious differences
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| Bradley was late to work this morning. However, no one saw him come in late. When filling his time sheet, he is tempted to record that he arrived on time. But Bradley does right thing by recording the actual time he arrived. Which trait did he demonstrate | Honesty
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| Why is verbal communication often the most effective way to communicate | It allows for instant feedback, clarity, and understanding
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| In what way can a health care worker demonstrate commitment | By staying late to help a co-worker finish a difficult task
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| Which of the following is an example of enthusiasm | Encouraging the team
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| When is it acceptable to be dishonest in a health care facility | It is never acceptable to be dishonest
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| Which of the following refers to the physical space between people |
Proximity
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| What is NOT an important part of being a good communicator | Being persuasive
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| What form of communication is used to indicate informed consent | Written
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| What should a health assistant do if a solution to a problem requires a task that is outside of his scope of practice | Consult the supervisor
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| Which of the following items demonstrates flexibility | Learning a new method
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| What should a health care worker do immediately after a safety violation occurs | Report it to the supervisor
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| HIV is considered which of the following |
A bloodborne pathogen
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| Hand washing, routine cleaning and using PPE are examples of what type of practice | Medical asepsis
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| Which patients should be considered infectious | All patients should be considered infectious
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| Sandra has the flu, but she goes into work anyway. Within a few days, her co-worker Olivia gets sick with the flu. In the chain of infection, what is Olivia | The susceptible host
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| What is a microorganism | Living bodies that are not visible to the naked eye
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| Which of the following describes mode of transmission |
The method by which a pathogen is transmitted
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| Which of the following agencies is responsible for enforcing safety standards in the workplace | OHSA
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| What is offered to employees who have been determined to be at risk for exposure to bloodborne pathogens | Free Hepatitis B vaccination
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| What is one of the most important guidelines to providing a safe environment in a health care facility | Know the surroundings
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| What is the best way to prevent the spread of infection | Wash your hands
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| What is the purpose of safety data sheets | To list information and precautions about a chemical
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| What is the chain of infection |
The process a pathogen follows as it is transmitted from person to person
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| How does a pathogen enter a new reservoir | Through the portal of entry
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| A resident was restrained after refusing to take his medication. What right is being violated | To be free from abuse
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| Which of the following may be considered an exception to the need for informed consent | Performing CPR on an unconscious patient
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| The Omnibus Budget Reconciliation Act (OBRA) included which of the following regulations | Residents' Bill of Rights
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| Which of the following is true of the Residents' Bill of Rights | Promotes independence and self-determination
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| What are rules of proper conduct among a group of people, such as a religion or profession | Ethics
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| Which of the following is included in informed consent | An explanation of the test and permission from the patient
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| Which of the following is considered a civil right | Freedom of religion
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| Which of the following defines an ethical dilemma | A conflict of moral beliefs
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| What is a list of written statements describing proper conduct for a group of people | Code of ethics
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| A long-term care facility's policy is that a patient's door must remain open when meeting with visitors. Which of the following is being violated | Residents' Bill of Rights
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| Which of the following defines client rights |
Rights granted in a professional relationship
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| What is professional negligence called |
Malpractice
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| Intentionally touching another person without permission is called what | Battery
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| What is a voluntary agreement between two or more people | A contract
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| Which of the following is true of electronic medical records | Electronic medical records increase the privacy of medical records
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| Dr. Josef is recording his dictating notes in the emergency room and you hear him mention that the patient in the next room is a victim of domestic violence. Which of the following describes your knowledge of the situation according to HIPAA | Incidental disclosure
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| What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice | Consult the supervisor
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| What are the rules of conduct enacted and enforced by governments | Laws
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| Which of the following is information that is shared within a protected relationship | Privileged communication
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| What is the best way to dispose of confidential information in a health care facility | Shred it
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| Which of the following is a purpose of HIPAA | Ensure that a patient's medical information is private
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| What is a case called in which a person is harmed because of another person's actions or failure to act | Tort
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| Which of the following terms means releasing, transferring, or providing access to protected health information | Disclosure
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Created by:
mmiracle