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]Habit 4-Study Guide
Habit 4-Study Guide
| It is essential to your meaningful life. It is a basic principle of successful living. | Habit 4: Think Win-Win |
| What two principles does Think-Win-Win involve? | Courage and Consideration |
| Uses phrases such as "I'm going to beat you no matter what", and it is high on courage and low on consideration. | Win-Lose |
| Consists of balancing courage and consideration. It is the way to help others feel good and for you to feel good as well. | Win-Win or No Deal |
| You are low in both courage and consideration. You don't have the courage to stand up for yourself, nor care if other people lose. | Lose-Lose |
| You are eager to please and reluctant to stand up for yourself which means you are high in consideration but low in courage. | Lose-Win |
| It helps us see where we fall in levels of courage and consideration. | Courage and Consideration Matrix |
| What does EBAs stand for? | Emotional Bank Accounts |
| When you do this, it's easier to make new friends and build strong relationships. | Deposits of kindness and helpfulness |
| Something that helps relationship. | Emotional Deposit |
| Something that hurts a relationship. | Emotional Withdrawal |
| Why is it important to find out what a deposit is for the other person? | Because what you think is a deposit for the other person may in fact be a withdrawal in their mind. |
| This act of deposit consists of treating people with kindness. | Do small Acts of Kindness |
| People must see it to believe. That's why you do what you say you're going to do. | Keep Promises |
| By doing this you are careful about what you spread around about others on social media. | Keep Confidence |
| Avoid gossiping or backbiting. | Be Loyal to the Absent |
| Don't leave things fuzzy. | Set Clear Expectation |
| Admit it if you are in the wrong. | Apologize |
| Learn to ______ and to forget so that you don't keep hurting yourself the way you were hurt. | Forgive |