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Change Management

Understand how people’s behaviour in the workplace affects and shapes culture

QuestionAnswer
Star Model Framework Dr. Jay Galbraith
7S model  McKinsey
Causal Model of Organizational Performance and Change Burke-Litwin Model
___________ is where people’s differences are valued and used to enable everyone to thrive at work.  Inclusion
___________ is about recognising difference. Diversity
Who does organisation design? Because of its strategic nature, organisation design may sit in different departments in different organisations
Why undertake Organisation Design? Internal or external factors require a reaction The organisation’s strategy, goals or purpose changes Consolidation and reconfiguration
Change management matters because there’s evidence change initiatives often fail failure rates frequently cited as high as 70%
Why should you implement a value-driven culture? Shared values create a sense of common purpose among the employees and help to build great work relationships
Why should you implement a value-driven culture? Values-based culture creates higher employee satisfaction and this eventually leads to improved customer satisfaction
Created by: RenaMc
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