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Bus Mgmt Unit 2
Management Skills
| Question | Answer |
|---|---|
| Physiological, Safety, Belonging, Esteem, Self-Actualization | Maslow's Hierarchy of Needs |
| Human Relations | Benefits for the employee's and the business |
| Industrial Psychology | Increase productivity, safe environment, training |
| Total Quality Management | Reduce errors and customer focused |
| Verbal Communication | Using words/sounds to express yourself |
| Electronic Communication | Sharing information through the use of devices |
| Business Communication | Being able to share information within and outside of a business in a professional manner |
| Communication | Being able to give and receive information |
| Time Management | Process of planning and organizing the time you have in a day |
| Stress Management | Techniques that help you make better decisions to handle the difficulties in life both professionally and personally |
| Networking | Connecting with other professionals in related businesses to further your career |
| Teamwork | Working together collaboratively to achieve a goal |
| Conflict | An active disagreement or argument |