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Habit 4

Think Win-Win Study Guide

TermDefinition
Get More “wins” in life and better relationships
Do Balance courage with consideration. Make deposits in other peoples Emotional Bank Accounts
See It is possible to win in such a way that others can win too.
Win Win I can build effective relationships with people by working for their benefits as well as my own.
Win- lose You can’t win unless other people lose. Low in consideration and high in courage.
Lose -Win You have a permanent victim mentality, “Poor me”- Are you a Door mat? High in consideration but low in courage
Lose-Lose “If I’m going down you’re going down with me.” If you can’t win no body wins. Low in both courage and consideration
Win Win or No Deal “We’re going to win together;” High in Courage and Consideration
Michael Tubbs “There is no great joy in being the first if you are also the last.”
Emotional Bank Accounts (EBAs) I can make deposits of kindness and helpfulness into other people’s Emotional Bank Accounts. When I do this, it’s easier to make me friends and build strong relationships.
EBA deposit Do small acts of kindness- treat people with kindness
Keep Promises -Make good on your word and follow through.
Keep Confidence A secrete is no longer a secret when you tell someone, someone else’s secrete.
Be Loyal to the Absent Don’t talk about me behind my back or while I’m not around. Stick up for someone .
Set Clear Expectations Verbalize what is expected or reiterate what you are expected to do so that all is clear about the assignment.
Lynn Johnson Apologize Own your fault and sincerely apologize for it. “An apology is the superglue of life. It can repair just about anything.”
Forgive - Is the first step in healing and then moving forward. Learn to forgive so that you won’t continue to hurt
The withdrawal Don’t be the person to take deposits out of someone’s EBA. So don’t be unkind, disrespectful, dishonest, rude.
Created by: Jmbrooks26
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