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Habit 4 Study Guide

TermDefinition
Win-Lose Being high on courage and low on consideration
Lose-Win Being low on courage and high on consideration
Lose-Lose Being low on both courage and consideration
Win-Win Being high on both courage and consideration
Act of Kindness Treat people with kindness
Keep Promises Never break a promise with someone. You will break trust in the process
Keep Confidences When someone shares something personal with you, don't go around telling other people about it
Set Clear Expectaions Be precise with the expectations you're setting. Don't leave things fuzzy
Apologize If you are in the wrong, admit it. Don't wait until it's too late
Forgive Forgive and forget so that you don't keep hurting yourself the way you were hut
Created by: gege06
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