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Habit 4

Think Win-Win

Balance Courage and Consideration I can build effective relationships with people by working for their benefit as well as my own.
Win-Lose high on courage and low on consideration
Lose-Win low on courage and high on consideration
Lose-Lose if you can't win, nobody wins
Win-Win or No Deal ready to walk away before someone loses (including yourself)
Make deposits in other people's Emotional Bank Accounts I can make deposits of kindness and helpfulness into other peoples emotional bank accounts. When I do this, it's easier to make new friends and build strong relationships.
Find out what her deposit is for the other person. What do you think is a deposit for the other person may in fact be a withdrawal in their mind.
Do small acts of kindness kindness = deposit unkindness= withdraw
Keep promises Nothing bankrupts a persons emotional bank account quicker than broken promises
Keep confidences When someone shares something with you in confidence, keep it that way.
Be loyal to the absent Avoid gossiping or backbiting.
Set clear expectations Don't leave things fuzzy, always follow through on what's expected
Apologize If you're in the wrong, admit it now
Forgive Learn to forgive and to forget
Created by: emilymarie66
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