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study habit 4

How can you build effective relationships with people? by working for their benefit as well as your own
HABIT 4 "Think Win-Win"
"win-lose" paradigm you're always trying to get ahead and be better than others; high on courage, low on consideration.
"lose-win" paradigm permanent victim mentality; low on courage, high on consideration; you are a doormat
"lose-lose" paradigm if you can't win, nobody wins; you envy and criticize others; you often criticize yourself and others; low on courage, low on consideration.
"Win-Win or No Deal" paradigm nobody loses- no exceptions. high consideration, high courage.
emotional bank account deposits and withdraws are emotional encounters ; find out what a "deposit" is for the other person.
common "deposits" small acts of kindness, keep promises, be loyal, apologize.
Created by: abustos
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