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study habit 4
| How can you build effective relationships with people? | by working for their benefit as well as your own |
| HABIT 4 | "Think Win-Win" |
| "win-lose" paradigm | you're always trying to get ahead and be better than others; high on courage, low on consideration. |
| "lose-win" paradigm | permanent victim mentality; low on courage, high on consideration; you are a doormat |
| "lose-lose" paradigm | if you can't win, nobody wins; you envy and criticize others; you often criticize yourself and others; low on courage, low on consideration. |
| "Win-Win or No Deal" paradigm | nobody loses- no exceptions. high consideration, high courage. |
| emotional bank account | deposits and withdraws are emotional encounters ; find out what a "deposit" is for the other person. |
| common "deposits" | small acts of kindness, keep promises, be loyal, apologize. |