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Habit 4

Think Win-Win

QuestionAnswer
What is Habit 4? Think Win-Win
What does Think Win-Win mean? Unless other people win with you, you don't truly win.
What kind of victory is Habit 4? Public victory
Win-Lose You can't win unless others lose
Lose-Win You are not brave enough to stick up for yourself
Lose-Lose If you can't win, nobody wins
Win-Win You're ready to walk away before someone loses- including yourself. Balancing consideration and courage.
High consideration, low courage Lose-Win
Low consideration, low courage Lose-Lose
Low consideration, high courage Win-Lose
High consideration, high courage Win-Win
Deposit Something that helps a relationship
Withdrawal Something that hurts a relationship
Why is it important to find out what s deposit is for the other person? What you think is a deposit for the other person may be in fact a withdrawal in their mind
What is the withdrawal/opposite to doing small acts of kindness? Being unkind, discourteous, and disrespectful
What habit should you look back on before sending an email/text expressing irritation with another? Habit 1: Be Proactive (press pause)
What bankrupts relationships the fastest? Breaking promises
When someone shares something with you in confidence, what should you do? Keep it that way
What does it mean to be loyal to the absent? avoid gossiping or backbiting
When setting clear expectations don't leave things ______? fuzzy
What is the biggest withdrawal while apologizing? Making excuses
What should you do after someone apologizes? Forgive and forget, so that you don't keep hurting yourself the way you were hurt
Created by: jgoldman
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