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Habit 4

Think Win-Win

TermDefinition
Think Win-Win The Habit of Mutual Habit.
Balance and Courage i can build effective relationships with people by working on their benefit as well as my own.
Win-Lose If you are on courage and low on consideration you are always trying to get ahead of others you are on the upper-left corner, which means you're lown in consideration and high on courage.
Lose-Win If you are low on courage and high on consideration you are always insecure.
Lose-Lose "If I'm going down you're going down with me". If you can't win nobody wins. If you're on the bottom-left corner you're both low in consideration and courage.
Win-Win or No Deal "We are going to win together". Balancing courage and consideration is the way to help others feel good and for you to feel good too. ultimately, it's the upper-right corner where you want to be, high on courage and consideration.
Make Deposits in Other people's Emotional Bank Accounts I can make deposits of kindness and helpfulness into other people's Emotional Bank Accounts. When I do this. it's easier for me to make new friends and build strong relationships.
Find out what deposit is for the other person What you think is a deposit for the other person may in fact be a withdrawal in their mind.
Do small acts of kindness A second deposit to treat people with kindness.
Keep Promises Nothing bankrupts EBA faster than to break a serious promise.
Keep Confidence When someone shares a secret with you in confidence keep it that way.
Be Loyal to the absent Avoid gossiping and backbiting. If you bad-mouth someone, the people listening to you will wonder if you are doing the same to them.
Set Clear Expectations Don't leave things fuzzy. With roommates: "I'll cook if you'll clean the kitchen".
Apologize If you're in wrong admit now: "That was unkind of me, I apologize".
Forgive Learn to forgive and forget so that you don't keep hurting yourself he way that you were hurt.
Created by: 1955897914617278
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