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Habit 4 Study Guide

Think Win-Win

TermDefinition
Win-lose In a win-lose scenario someone will win, and another person or group of people will lose at the winner's expense. It is negative to have a win-lose mentality, because it is not beneficial to others.
Lose-Win People with a lose-win mentality get stepped on and taken advantage of by other people. They are insecure victims and often are looking for sympathy.
Lose-Lose Lose-lose is when you take revenge on someone. Or if you know you are going to lose, you do something to make another person lose also.
Forgive Focus on the future and don't let actions from the past negatively affect you in the present.
Apologize Admit when you are wrong. Make things better by forgiving and not letting problems grow into bigger issues. Don't wait to apologize.
Set clear expectations Set clear expectations of what you need done Then follow through with what is expected.
Be loyal to the absent Avoid gossiping. Stick up for your friends if you hear someone saying bad things about them.
Keep confidences When someone tells you private information, it is important not to share it with anyone or you can embarrass them and may end up in trouble.
Keep Promises It is important to not break promises and keep your word with people. Be care with the words " I promise", because not staying true to your word can hurt relationships.
Do small acts of kindness Be kind and create connections with other people. Use acts of kindness as currency. Don't be antisocial.
Emotional bank accounts You can make emotional deposits with people like withdrawals or deposits based on healthy relationship choices or damaging ones.
Emotional deposit Any positive choice or healthy relationship decision that will strengthen the relationship and build trust.
Emotional withdrawal The opposite of an emotional deposit. A negative choiceor action that will damage a relationship.
Win-Win or No deal A relationship or mentality in which both parties involved are benefitting from each other or you walk away before someone loses.
Created by: haydencrawford51
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