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habit 4 study guide

think win win

habit 4 study guidethink win win
win-lose high on courage and low on consideration you cant win unless other people lose
lose-win you're not brave enough to stick up for yourself low courage and high consideration
lose-lose if you can't win nobody wins you put others down(often yourself too)
win win or no deal high in both courage and consideration proactive patience
make deposits in people (EBAs) deposits of kindness and helpfulness make new friends and build strong relationships
deposit is for the other person a deposit can be a withdrawel for others
do small acts of kindness treat people kind
keep promises keep your word and be careful before using the words of commitment or promise
keep confidence when someone sharessomething with you in confidence be carefulnot to spread it around people.
be loyal to absent avoid gossiping, backbiting, and bad mouthing stick up for people
set clear expectations don't leave things fuzzy and follow through on what's expected
apologize don't wait if you're in the wrong admit it
forgive learn to forgive and forget so you don't keep hurting yourself the way you were hurt
Created by: tyrawalker30
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