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Module 4

Flashcards

TermDefinition
critical thinking Students will demonstrate creative thinking innovation, and the ability to analyze, evaluate and synthesize information.
social responsibility Students will demonstrate intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national and global communications.
7 active listening skills 1. Be attentive 2. Ask open ended questions 3. ask probing questions. 4. Request Clarification. 5. Paraphrase 6.Be attuned to and reflect feelings.
SEE *There is plenty for everyone *Its possible to win in a way that others win too. *No one has to loose.
DO *Balance courage with consideration. *Be happy for the success of others. *Share credit and recognition.
GET *More wins *Faster, better solutions to problems. *Richer,More lasting relationships
Making Deposits in other peoples (E.B.A) *Find out what a deposit is for the other person * Do small acts of kindness *Keep Promises *Keep Confidence *Be loyal to the absent *Set clear Expectations *Apologize *Forgive
Win-Lose "The Going to beat you no matter what." If your high on courage and low on consideration, your always trying to get ahead of others or be better than other people.
Lose-Win "I always get stepped on. " If you’re low on courage and high on consideration, you’re insecure. You’re not brave enough to stick up for yourself.
Lose-Lose "If I’m going down, you’re going down with me." If you can’t win, nobody wins. You get revenge.
Win-Win or No Deal "We’re going to win together." You’re ready to walk away before someone looses including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too.
Emotional bank accounts I can make deposits of kindness and helpfulness into other peoples emotional bank accounts.When i do this, It’s easier to make new friends and build strong relationships.
Whats a deposit for the other person? What you think is a deposit for the other person may in fact be a withdrawal in their mind. You won’t know unless you find out.
Do small acts of kindness A second deposit is to treat people with kindness.
Keep Promises Nothing bankrupts the EBA Faster- even if the account has a huge balance-than to break a serious promise.
Keep Confidence When someone shares something with you in confidence, keep it that way.
Be loyal to the Absent Avoid gossiping or backbiting. If you bad-mouth someone. If you bad-mouth someone, the people listening to you will wonder if you’re doing the same behind their back.
Set Clear Expectations Don’t t leave things fuzzy. With roommates: "I’ll make dinner this week if you’ll clean the kitchen."
Apologize If you’re in the wrong, admit it now: "That was unkind of me, I apologize.' Don’t wait. Some people refuse to say they’re sorry until the other person apologize, or they make up an excuses for their behavior.
Forgive Learn to forgive and to forget so that you don’t keep hurting yourself the way you were hurt.
Created by: krislynn1991
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