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Habit 4
Study Guide
Question | Answer |
---|---|
What two things to proactive people balance? | courage and consideration |
How can you build effective relationships? | by working for their benefit as well as your own |
More wins lead to | better relationships |
What are the characteristics of lose-win | high in consideration but low in courage people pleaser but unable to stand up for themselves |
What are the characteristics of lose-lose | low in courage and low in consideration do not care if thy lose or if others lose |
what are the characteristics of win-lose | high in courage but low in consideration step on others to get on top |
What are the characteristics of win-win | high in consideration and high courage willing to win together or not at all |
Making deposits in people's emotional bank accounts makes it easier to | make friends and build strong relationships |