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Habit 4 Study Guide
The Habit of Mutual Benefit
Term | Definition |
---|---|
Win-Lose | Life is a competition you can't win unless others lose. |
Lose-Win | You want to be liked and don't want trouble which leads to you getting taken advantage of easily. |
Lose-Lose | You like revenge, if you can't win nobody else can. |
Win-Win or No Deal | You're ready to walk away before someone loses , making both parties feel good. |
EBA Deposit | Doing something that helps the relationship. |
EBA Withdrawl | Doing something that hurts the relationship. |
Keep Promises | You do what you say your going to do, without lies or you can lose trust. |
Keep Confidences | Keep thing about others to yourself. |
Be Loyal to the Absent | Stick up for people when they are not there. |
Set Clear Expectations | Follow through on what is expected, and avoid confusion. |
Apologize | Admit when you are wrong, without making excuses. |
Forgive | Forgive and forget, so you don't keep hurting yourself the way you were hurt. |