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Habit 4: Think W-W

Summary of chapter 4: Think Win-Win

QuestionAnswer
What is a basic principle of successful living? Habit 4: Think Win-Win
Win-Lose is? High on courage but low on consideration; can't win unless someone else loses
Lose-Win is? Low on courage and high on consideration; permanent victim mentality
Lose-Lose is? Low on courage and low on consideration; envious and critical of others
What is Win-Win? Balancing courage and consideration; high on courage and high on consideration
Making deposits and withdrawals is a method of? Maintaining relationships emotionally
Withdrawal is? Something that hurts your relationship with someone
Deposit is? Something that strengthens your relationship with someone
Keeping promises is an example of? Deposit
Being unkind is an example of? Withdrawal
Backbiting is an example of? Withdrawal
Apologizing is an example of? Deposit
Created by: Tlopez6
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