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Ch. 32 Business

Review Chapter 32 - The Salon Business

QuestionAnswer
___ clients is the best form of advertising. Satisfying
Promoting the Salon in a favorable way. Advertising
It is important to remember when booking services it should be based on ___ preferences. Clients
The ___ is a very important part of business handled by a salon. Telephone
Salon owners who are successful will offer ___ and make payroll obligations a top priority. Incentives
As a salon owner, paying your employees should always be a ___. Top priority
When interviewing for an employee in your salon, you should consider their level of skill, personal grooming, communication skills, and their ___. Attitude
When considering your salon staff, you must determine the size of your ___. Salon
Maximum ___ is a primary concern in your salon layout. Efficiency
Your advertising should not exceed ___% of the salon's total gross income. 3
What percentage do salons spend on average of their gross income per year on supplies? 5%
What is the largest expense in operating a salon? Salaries
What are salon products called that are sold to clients? Retail supplies
These are supplies used daily in the salon business operations and are know as ___ supplies. Consumption
By having good ___ records, you can eliminate overstocking and supply shortages. Purchase
If you do not own the building your salon is in, you will have an agreement between you and the building owner. This is called a ___. Lease
These are put in place to ensure clients and associates will be treated fairly in your salon. Policies
An ownership which includes stockholders who share in the profit. Corporation
There are 3 types of salon ownership. Name them. Individual, partnership, and corporation
Who is responsible for purchasing malpractice insurance for the salon? Owner
Insurance policies help the salon owner against ___ lawsuits. Malpractice
A business plan should include projected income and expenses for ___ years. 5
An important first step in getting financing is to develop a business ___. Plan
What is the most important thing to consider before opening a salon? Location
Created by: Kristalane914
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