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Habit 4 SG

Think Win-Win

Question/ TermAnswer/ Defining Sentence
I can build effective relationships with people be working... For their benefit as well as my own
Unless other people win with you... You don't truly win
Win-Lose "I'm going to beat you no matter what."
Lose-Win "I always get stepped on."
Lose-Lose "If I'm going down, you are going down with me."
Win-Win or No Deal "We are going to win together."
I can make deposits of kindness and helpfulness into other people's ___________ _________ _________. When I do this, it is easier to make new friends and build strong relationships. Emotional Bank Accounts or EBA
What is it called when you do something that helps the relationship? Deposit
What is it called when you do something that hurts the relationship? Withdrawal
Do small acts of _________. Kindness
A second deposit is to? Treat people with kindness
A second withdrawal is to? Be unkind
What bankrupts the EBA? Breaking promises
Keep Confidences When someone shares something with you in confidence, keep it that way.
Be loyal to the absent Avoid gossiping or backbiting
Set clear expectations Do not leave things fuzzy
Apologize If you are in the wrong, admit it now
Forgive Learn to forgive and forget so that you do not keep hurting yourself the way you were hurt.
Created by: megera1020
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