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Habit 4 Flashcards
Think Win-Win/Habit of Mutual Benefit
| Term | Definition |
|---|---|
| WIN-LOSE | UPPER LEFT CORNER HIGH ON COURAGE LOW ON CONSIDERATION TRYING TOGET AHEAD OR BE BETTER THAN OTHERS |
| LOSE-WIN | BOTTOM RIGHT CORNER LOW ON COURAGE HIGH ON CONSIDERATION INSECURE AND BURY A LOT OF FEELINGS |
| LOSE-LOSE | BOTTOM LEFT CORNER LOW ON COURAGE LOW ON CONSIDERATION IF YOU DON'T WIN, NO ONE WINS |
| WIN-WIN OR NO DEAL | UPPER RIGHT CORNER HIGH ON COURAGE HIGH ON CONSIDERATION EVERYONE WINS |
| DEPOSITS-EBA'S | DO SOMETHING GOOD TO HELP RELATIONSHIP |
| EBA'S | EMOTIONAL BANK ACCOUNTS |
| WITHDRAWLS-EBA'S | OPPOSITE OF DEPOSIT; UNKIND; DISRESPECTFUL |
| PEER PRESSURE | SOMEONE TRYING TO CONVIENCE YOU TO DO SOMETHING YOU DON'T WANT TO DO |
| DOORMAT | BEING WALKED ALL OVER |
| KEEP PROMISES | COMMITING TO SOMETHING THAT IS IMPORTANT TO SOMEONE ELSE. MUST BE ABLE TO KEEP YOUR WORD. |
| KEEP CONFIDENCES | "SECRET"; SOMETHING SOMEONE TELLS YOU IN PRIVATE THAT SHOULDN'T BE SHARED BY ANYONE ELSE |
| BE LOYAL TO THE ABSENT | DON'T TALK BAD ABOUT PEOPLE THAT ARE NOT AROUND. HEAR SOMETHING, SAY SOMETHING |
| SET CLEAR EXPECTATIONS | MAKE SURE THERE IS NO ROOM FOR MISUNDERSTANDING BETWEEN YOURSELF AND OTHERS |
| APOLOGIZE | ADMIT WHEN YOU ARE WRONG AND SAY SORRY; DON'T MAKE EXCUSES |
| FORGIVE | IF SOMEONE MAKES A MISTAKE DON'T HOLD ONTO IT. FORGIVE AND FORGET |
| DEPOSIT RULES | ONLY COUNTS A DEPOSIT IF THE OTHER PERSON TAKES IT AS A DEPOSIT. IT MAY TAKE MORE THAN ONE DEPOSIT TO FIX THE WITHDRAWL |
| INDIVIDUAL'S SPECIFIC DEPOSITS | YOUR DEPOSITS MAY BE DIFFERENT FROM SOMEONE ELSE'S DEPOSITS |