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Habit 4 Win Win
Win Lose | High on courage and low on consideration Trying to be better than everyone else |
Lose Win | Low on courage and high on consideration Victim Mentality |
Lose Lose | Low on courage and consideration if you can't win no one does You put people and yourself down |
Win Win/ No Deal | Balancing courage and consideration You and others feel good |
Lose Win | High in consideration and low on courage You are a doormat |
EBAs or Emotional Bank Accounts | One's relationship with another, deposits or withdrawals are emotional |
What are 7 ways to Deposit in a EBA? | 1. Small Acts of Kindness 2. Keep Promises 3. Keep Confidences 4. Be Loyal to the Absent 5. Set Clear Expectations 6. Apologize 7. Forgive |
What is a Doormat? | When you let someone walk over you like a doormat. Also Lose-Win. You choose to be a doormat for others. |