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Habit 4
Think Win Win
Term | Definition |
---|---|
Win-Win mindset | Courage and Consideration Balanced |
Win-Lose Mindset | "I am going to beat you no matter what." Care too much about courage and not enough about Consideration |
Lose-Win Mindset | "I always get stepped on." Not enough courage, and too much consideration. |
Lose-Lose Mindset | "If I'm going down, you're going down with me," Not enough courage or consideration. |
Win-Win or | No Deal |
Make deposits in other people's | Emotional Bank Accounts |
Deposits and Withdrawals | Two types of transactions for emotional bank accounts |
Types of Deposits | Small acts of kindness, Keeping promises, Keeping confidence, Being loyal to the absent, Setting clear expectations, Apologizing, Forgiveness. |
Deposits, Withdrawal | It can take multiple *Deposits* to make up for the loss that occurs from one *Withdrawal* |