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Habit 4
Think Win Win
Term | Definition |
---|---|
What is Win-Lose? | You see life as a competition and you always make sure that you are first. |
What is Lose-Win? | You do not stick up for yourself, you are insecure, and you are always looking for sympathy. |
What is Lose-Lose? | When no one wins and it only has negative outcomes. |
What is Win-Win or No Deal? | We both win or there is no deal because there must mutual fairness and mutual benefit. |
What 2 principles lead self benefits while also benefitting others around you? | Courage & Consideration |
What is a deposit in the Emotional Bank Account (EBA)? | When you do something that is helpful |
What is a withdrawal from the Emotional Bank Account (EBA)? | When you do something that is hurtful |
How can you make secondary deposits into someone's Emotional Bank Account (EBA)? | Doing small acts of kindness, keeping promises, be loyal to the absent, apologize, set clear expectations, forgive, keep confidences |