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Habit 4 Study Guide
Habit 4
key points | |
---|---|
Win-Lose | Having high courage. Low consideration. |
Win-Win | Having Courage and Consideration |
Lose-Lose | Having no courage nor consideration |
Consideration | careful thought, typically over a period of time. |
Courage | strength in the face of pain or grief. |
EBA | Emotional bank account. "Trust in relationships" |
EBA deposit | seek to understand |
EBA withdrawal | assuming you understand |