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Habit 4 study guide

TermDefinition
Balance,courage,and consideration You should build effective relationships with people by working for the benefit of both parties.
Habit 4 statement You don’t truly win if other people don’t win with you.
Win-lose You win if others lose
Lose-win Constantly lose letting others win.
Lose-lose If they lose they bring people down with them .
Win-win or no deal Winning is winning with other people
Lose-win Don’t stand up for yourself because you want to be admired.
Lose-win You don’t want trouble so you let people step all over you.
Lose-lose That you don’t care if others lose.
Lose-lose You don’t have the courage to stand up for yourself and defend yourself.
Win-lose You see life as a competition
Win-lose You are bold but unkind.
Win-win or no deal You balance courage and consideration.
EBA Emotional bank account
Making deposits in others EBA’S This helps make new friends and build strong relationships.
Finding out what a deposit is for another person. Sometimes what you think is a deposit could actually be a withdrawal.
Do small acts of kindness An effective way to deposit into a persons EBA.
Keep promises Breaking promises breaks trust and bankrupts a persons EBA.
Keep confidences Keep people who trust you.
Be loyal to the absent. Avoid gossiping and backstabbing or backbiting.
Set clear expectations Be clear on what’s expected then follow through on it.
Apologize Don’t wait to admit when you are wrong.
Forgive Forgive and forget to start healing.
Created by: drodriguz
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