click below
click below
Normal Size Small Size show me how
Habit 4
Think Win-Win
| Question | Answer |
|---|---|
| Why is Think Win-Win essential? | It is a basic principle for a successful life. Unless other people win with you, you don't truly win. |
| Win-Lose | Always trying to get ahead of others. |
| Lose-Win | Not standing up for yourself, taking abuse. |
| Lose-Lose | Dragging others down with you. |
| Win-Win or No Deal | Prospering together. |
| What is EBA (Emotional Bank Account)? | Making deposits of kindness and helpfulness into one's emotional state. |
| First step of depositing into EBA? | Think of what the other person would appreciate. |
| Do Small Acts of Kindness | Treat another well without expecting anything in return. |
| Keep Promises | Commit to a promise you know you can uphold. |
| Keep Confidences | Don't betray someone's trust when they confide in you. |
| Be Loyal to the Absent | Don't gossip and backstab. |
| Set Clear Expectations | Follow through on what's expected. |
| Apologize | If you're in the wrong, admit it. |
| Forgive | Forgive and forget, get rid of grudges. |