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Habit 4

Think Win-Win

QuestionAnswer
Principles of Courage and Consideration See-Its possible to win in a way that others win too. Do-Balance Courage with Consideration. Get=More "wins" in life and better relationships.
Win-Lose Top Top Left of the Matrix I'm going to beat you no matter what
Lose-Win Bottom Right of the Matrix I always get stepped on
Lose-Lose Bottom Left of the Matrix If I'm going down, you're going with me
Win-Win or No Deal Top Right of the Matrix We're going to win together
Which corner is the most beneficial Top Right of the Matrix-Win Win
Emotional Bank Account Transactions Deposit-Kindness and Helpfulness Withdrawal-Hurtful words or Actions
How can you ensure a deposit? Find out what the other person values
What are some kinds of deposits? (7) Small acts of kindness Keep promises Keep confidences Be loyal to the Absent Set clear expectations Apologize Forgive
Rules for making deposits? A deposit is only a deposit if the other person sees it as one. It can take one of more deposits to make up for one withdrawal.
Created by: hey2337
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