click below
click below
Normal Size Small Size show me how
Module 4
Question | Answer |
---|---|
What is Habit 4: Think Win-Win about? | Think Win-Win is about building effective relationships with people by working for their benefit while you are working for your own benefit. |
What does Win-Lose mean? | When you are high on courage and low on consideration, you are always trying to be better than others. |
What does Lose-Win mean? | When you are low on courage and high on concentration. You allow others to walk all over you and you are not brave enough to step up for yourself. You are easily taken advantage of and have a permanent victim mentality. |
What does Lose-Lose mean? | If you cant win, nobody wins. You envy and criticize others, you put other people down. |
What is a basic principle of successful living? | Thinking Win-Win is a basic principle of life. Know that helping others to win is just as important as your own win. |
What is the key to making friends? | To deposit acts of kindness and helpfulness in their Emotional Bank Accounts. |
What kind of deposits can you make? | Do small acts of kindness, keep promises, keep confidences, be loyal to the absent, set clear expectations, apologize, and forgive. |
Rules for making deposits: | A deposit is only a deposit if the other person sees it as a deposit. It can take one or more deposits to make up for one withdrawal. |