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Module 4
Think Win-Win
Win-Lose | If you're high on courage and low on consideration , you're always trying to get ahead of others or be better than other people |
Lose-Win | If you're low on courage and high on consideration, you're insecure. You're not brave enough to stick up for yourself. |
Lose-Lose | If you can't win, nobody wins. You get revenge. You envy and criticize others. You put other people down (and often yourself too) |
Win-Win or No Deal | You're ready to walk away before someone loses- including yourself. Balancing courage and consideration is the way to help others feel good for you to feel good too. |
Someone who is eager to please and reluctant to stand up for their self | A Lose -Win Person |
Someone who doesn't care if other people lose, nor do they have the courage to stand up for their self | A Lose- Lose Person |
Someone who wants to get ahead and be the best and rise above even if it means stepping on someone else to get there | A Win- Lose Person |
Someone who is ready to walk away before someone loses- including their self | A Win-Win or No Deal Person |
What is your EBA? | EBA stands for Emotional Bank account |
When you do something that helps the relationship | That's a deposit |
When you do something that hurts the relationship | That's a Withdrawal |
Treating people with kindness is a form of? | Deposit |
Breaking a promise is a form of? | Withdrawal |
Keeping confidences when someone shares something with you is a form of? | Deposit |
Being loyal to the absent and not gossiping or backbiting is a form of? | Deposit |
Being unclear or leaving things fuzzy is a form of? | WIthdrawal |
Admitting you're wrong and apologizing is a form of? | Deposit |
Forgiving someone is a form of? | Deposit |
True or False? A deposit is only a deposit if the other person sees it as one. | True |
True or False? It can take one or more deposits to make up for one withdrawal | True |