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Habit 4
Flashcards
| Term | Definition |
|---|---|
| Win-Lose | I'm going to beat you no matter what |
| Lose-Win | I always get stepped on |
| Lose-Lose | If I'm going down, you're going down with me |
| Win | As long as I win, I don't care if you win or lose |
| Win-Win or No Deal | Let's find a solution that works for both of us, or let's not play |
| Emotional Bank Account | A bank account in which you can make deposits and withdrawals, but in this case the deposits and withdraws are emotional |
| Small Acts of Kindness | Complement a friend or a stranger |
| Keep Promises | Promises create trust and a broken promise is the fastest way to become emotionally bankrupt |
| Be Loyal | When someone shares something with you in confidence, keep it that way |
| Set Clear Expectations | Don't leave things fuzzy, especially with roommates |
| Apologize | If you are wrong admit it, its okay to say sorry and be in the wrong |
| Give Feedback | Honest feedback is a deposit if it's done with tact |
| Forgive | Learn to forgive and forget so that you don't keep hurting yourself the way you were hurt |