click below
click below
Normal Size Small Size show me how
Habit 4
Flashcards
Term | Definition |
---|---|
Win-Lose | I'm going to beat you no matter what |
Lose-Win | I always get stepped on |
Lose-Lose | If I'm going down, you're going down with me |
Win | As long as I win, I don't care if you win or lose |
Win-Win or No Deal | Let's find a solution that works for both of us, or let's not play |
Emotional Bank Account | A bank account in which you can make deposits and withdrawals, but in this case the deposits and withdraws are emotional |
Small Acts of Kindness | Complement a friend or a stranger |
Keep Promises | Promises create trust and a broken promise is the fastest way to become emotionally bankrupt |
Be Loyal | When someone shares something with you in confidence, keep it that way |
Set Clear Expectations | Don't leave things fuzzy, especially with roommates |
Apologize | If you are wrong admit it, its okay to say sorry and be in the wrong |
Give Feedback | Honest feedback is a deposit if it's done with tact |
Forgive | Learn to forgive and forget so that you don't keep hurting yourself the way you were hurt |