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Habit 4 Study Guide
Question | Answer |
---|---|
I can build effective relationships with people by? | Working for their benefit as well as my own. |
Think Win-Win is essential to a __________ | Meaningful life. |
Win-Lose | High on courage and low on consideration |
Win-Win (No Deal) | High in both consideration and courage |
Lose-Win | High in consideration but low in courage |
Lose-Lose | Low in both consideration and courage |
What are the two rules for making deposits in the Emotional Bank Account? | 1.) A deposit is only a deposit if the other person sees it as one. 2.) It can take one or more deposits to make up for one withdrawal. |
Balance courage with _______. | Consideration |
Make deposits in ________ | Other peoples emotional bank accounts. |