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Habit 4 Notes
| Term | Definition |
|---|---|
| Habit 4 | "Think Win-Win" |
| Win-Lose | "I'm going to beat you no matter what" mentality. Often high on courage and low on consideration, the upper left hand corner of the matrix. |
| Lose-Win | "I always get stepped on" mentality. Low courage and high consideration, and is portrayed as insecurity. Bottom right corner of the Matrix |
| Lose-Lose | "If I'm going down, you're going down with me" mentality. Low courage and low consideration, and is in the bottom left corner of the Matrix. |
| Win-Win or No Deal | "We're going to win together" mentality. High courage and high consideration, the best place to be. Top right hand corner of the matrix. |
| Emotional Withdrawl | When someone does something to hurt a relationship, it is considered a withdrawl. |
| Emotional Deposit | When someone does something to help a relationship, it is considered a deposit. |
| Do Small Acts of Kindness | Treat people with kindness to wank up in deposits. |
| Keep Promises | Commit on your word and understand the consequences that can come with breaking promises. |
| Keep Confidences | When someone shares something in you with private, keep it secret and integral. |
| Be Loyal to the Absent | Do not speak ill about people who may not be present, and speak out against people doing such. |
| Set Clear Expectations | Don't leave things fuzzy or unclear with things like boundaries, and follow through on what is expected. |
| Apologise | When in the wrong, admit it. Don't make up excuses, simply rip off the bandage and say you're sorry when it's needed. |
| Forgive | Learn to forgive and forget so you do not hurt yourself and others in ways you have been hurt before. |
| Find Out What a Deposit Is for the Other Person | Understand that some people do not see an emotional deposit or withdrawal the same as you do. |