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Habit 4 Study Guide

TermDefinition
Why do you need to Balance Courage and Consideration? You can build effective relationships with people in a way that will benefit both parties.
4 types of relationships Win-Lose Relationship Lose-Win Relationship Lose-Lose Relationship Win-Win Relationship
What is the best relationship and how do you obtain it? A win-win relationship as both people benefit from it and you need to be high in consideration and courage to obtain this relationship
What is an EBA? An EBA is a Emotional Bank Account where you can deposit kindness and helpfulness into other peoples accounts. Doing this makes it easier to make new friends and build stronger relationships.
Is a deposit the same for everybody? No , since a deposit for one person may actually be a withdrawal for another person so you need to learn what is a deposit for that specific individual before doing anything.
Different ways to deposit into a person EBA Small acts of kindness Keeping promises Keep Confidences Being loyal to the absent Set clear Expectations Apologize Forgive
Created by: JosePardo
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