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Terms and Definition

Terms and Definitions

TermDefinition
Attitude a settled way of thinking or feeling about someone or something, typically one that is reflected in a person's behavior.
Channel can be a written message, spoken words, or body language
Communication The ability to express oneself in such a way that that one is understood readily and clearly
Compassion A feeling of wanting to help someone who is sick or in trouble.
Diplomacy The skill of dealing with others without causing bad feelings
Etiquette An unwritten guideline or rule of behavior
Nonverbal Communication The act of giving or exchanging information without using spoken words
Tact The ability to do or say things without offending or upsetting other people
Verbal Communication The sharing of information by individuals through the use of speech
Perception The way you think about or understand someone or something
Created by: Delilah778
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